Refund Policy

Thank you for shopping with Ziya Fathima.

Applicable Scope

This Refund Policy applies only to products sold directly by Ziya Fathima and purchased through this website using our payment gateway.

Refund Requests

Refunds are not processed automatically. Customers must contact our customer support team with valid order details to request a refund.

Email: a2zstorekerala@gmail.com

Refund Review & Processing

All refund requests are reviewed on a case-by-case basis. If approved, refunds will be processed within 5–7 working days to the original payment method.

Affiliate Products

Products purchased through affiliate links (such as Amazon or Flipkart) are governed by the respective third-party platform’s refund and return policies. Ziya Fathima does not process or control refunds for affiliate purchases.

By making a purchase on this website, you agree to this Refund Policy.